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Level 1: Joiner
Posts: 2
Registered: ‎22-02-2019
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how long%20does%20an%20insurance%20claim%20take%20to%20process

[ Edited ]

ive never made an insurance claim,on o2  even though i have been with them for many years now,but have placed a claim,can anyone advise me on how long the whole process takes most apprecated          

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Posts: 105,683
Topics: 554
Solutions: 13,879
Registered: ‎04-04-2012

Re: how long%20does%20an%20insurance%20claim%20take%20to%20process

@dabbey 

They say 24 hours although it does depend on stock levels of your replacement phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 2
Registered: ‎22-02-2019

Re: how long%20does%20an%20insurance%20claim%20take%20to%20process

thank you 

 

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Posts: 105,683
Topics: 554
Solutions: 13,879
Registered: ‎04-04-2012

Re: how long does an insurance claim take to process

You're welcome 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)