how do you separate accounts that were merged onto one account ( ex virgin mobile)

[supersizeme]

All our family mobile phone contracts are on one o2 account since the virgin mobile migration, how can we split this into individual personal accounts now?

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202