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how do i take previous phone numbers off my debit card to top up my new number??

Anonymous
Not applicable

i have a new phone and number and i need to top up but when ive tried it says i already have 2 numbers assigned to my bank card ...... how do i get these numbers off as they are old and not in use anymore??

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Anonymous
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Good Morning,

 

 

I'm not sure if you can do this in My02.

 

A suggestion would be to telephone 02 Customer Services on 202 for Contract Customers or 4445 for PAYG Customers to get assistance.

 

Do not use Live Chat in this instance.

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Anonymous
Not applicable

Good Morning,

 

 

I'm not sure if you can do this in My02.

 

A suggestion would be to telephone 02 Customer Services on 202 for Contract Customers or 4445 for PAYG Customers to get assistance.

 

Do not use Live Chat in this instance.

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jonsie
Level 94: Supreme
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Registered:

Yes, you need to call customer services to have the card registered to the number.

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Anonymous
Not applicable

@jonsie wrote:

Yes, you need to call customer services to have the card registered to the number.


Thank you for the clarification Jonsie.

 

Good morning.

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jonsie
Level 94: Supreme
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Registered: