on 12-03-2015 23:36
on 12-03-2015 23:36
i need to trace a number , and text messages at about the 8th, 9th, 10th, 11th, 12th, and 13th of february, have been given access to the o2 website, but cant find a link to give me access to detailed lists of calls sent and recieved by my number,
can anyone help,
lee
Solved! Go to Solution.
13-03-2015 07:07 - edited 13-03-2015 07:12
13-03-2015 07:07 - edited 13-03-2015 07:12
Hi @Anonymous
In My O2 on pc
View latest bill >> View latest details and charges.... select messages
If it's for a number you are looking for after your last bill was produced:
View latest bill >> scroll down to one of the previous bills and select it >> scroll down to 'view and print older bills'
You are then presented with the older type page layout. Select 'recent charges' and then select 'what I've used'
You can then see calls and messages since your last bill by using the drop down box.
Veritas Numquam Perit
on 12-03-2015 23:46
re you pay monthly or P&G?
Have you signed into My O2
on 13-03-2015 00:31
im pay monthly, and i,m signed into my o2
13-03-2015 07:07 - edited 13-03-2015 07:12
13-03-2015 07:07 - edited 13-03-2015 07:12
Hi @Anonymous
In My O2 on pc
View latest bill >> View latest details and charges.... select messages
If it's for a number you are looking for after your last bill was produced:
View latest bill >> scroll down to one of the previous bills and select it >> scroll down to 'view and print older bills'
You are then presented with the older type page layout. Select 'recent charges' and then select 'what I've used'
You can then see calls and messages since your last bill by using the drop down box.
Veritas Numquam Perit
21-03-2015 09:40 - edited 21-03-2015 09:41
hi @Anonymous
Just to clarify that you cannot have access to any received txt or calls as O2 do not store that information.