how do i cancel a sim only deal?

[Anonymous]

ive had my contract less than 1 year but the phone im using is broken i want to cancel the sim only deal

---

[MI5]

Call cs on 202 is the quickest way.

[jonsie · Accepted solution]

You will need to pay off the remainder of the contract in order to cancel.

Help here :

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/td-p/566774

[Bambino]

@Anonymous   Just because the phone you're using is broken doesn't mean you can't still use the sim. You can use the sim in any phone you choose to replace your broken one, but as said, if you want to cancel you'll still have to pay off the remainder.

[Anonymous]

I haven't even used it, will still get charged?

[MI5]

No charge if not used and cancelled within 14 days.

[meredithphillip]

I just want canacel only sim deal but not have credit to call them im move im trying too text them or get them call me

[MI5]

@meredithphillip 

All methods here Guide: Cancelling Your Contract 

[jonsie]

202 is free on a sim only contract. If you are overseas there is a free number in the link provided by @MI5