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Level 1: Joiner
Posts: 1
Registered: ‎04-12-2019

how do%20I%20change%20my%20username

My username seems to be my husbands email address,I may have put this as the recovery email address.

 

I have followed steps to change it to my email address but it says that is already registered so what do I do?

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Posts: 79,700
Topics: 708
Registered: ‎14-01-2013

Re: how do%20I%20change%20my%20username

Hi @Tillybert 

You need to contact customer services and they will sort out your account Guide: How to find help & contact O2 

Best of luck and welcome to the forum Welcome

*The Game Is On*

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Level 28: Ingenious
Posts: 4,360
Registered: ‎03-08-2018

Re: how do%20I%20change%20my%20username

Hi @Tillybert 

 

Just to add the best time to call customer services is between 08.00 and 08.30 am

they have more time then.

Welcome and best wishes santa