on 04-12-2019 11:27
My username seems to be my husbands email address,I may have put this as the recovery email address.
I have followed steps to change it to my email address but it says that is already registered so what do I do?
on 04-12-2019 11:35
Hi @Tillybert
You need to contact customer services and they will sort out your account Guide: How to find help & contact O2
Best of luck and welcome to the forum
Veritas Numquam Perit
on 04-12-2019 11:52
on 04-12-2019 11:52
Hi @Tillybert
Just to add the best time to call customer services is between 08.00 and 08.30 am
they have more time then.
Welcome and best wishes