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Anonymous
Posts: 0

how can i view my bill online??

i have clicked on where it says but nothing comes up it just gives me irrelevant options to do with upgrades etc>>?
Posts: 27,019
Topics: 247
Solutions: 1,614
Registered: ‎29-07-2008

how can i view my bill online??

[ Edited ]
Sign in here:

http://www.o2.co.uk/login?sendTo=https: ... d/selector
To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Anonymous
Posts: 0

how can i view my bill online??

I agree - I can't view my bill online. I registered and click on the view my bill link and it just shows a general menu, nothing related to my bill.
Posts: 27,019
Topics: 247
Solutions: 1,614
Registered: ‎29-07-2008

how can i view my bill online??

Click the link. Sign in. Click large button link that says "Continue to My O2".

Works for me.
To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Anonymous
Posts: 0

how can i view my bill online??

I have exactly the same problem, I have tried ie and firefox and the same thing happens. When the view my bill link is clicked it just refreshes to here

https://myo2services.o2.co.uk/dashboard/selector
Anonymous
Posts: 0

how can i view my bill online??

ive had this problem for months - and whenever i email them they come back with some bs excuse that my account wasnt activated. sick of it. they're happy enough to take money out of my account but its always a struggle and an effort to get them to show me my bill. ugh. just sent them a ranty email again. :robotmad: :robotmad: :robotmad:
Anonymous
Posts: 0

O2 have So incompetant Online billing system

I have the same problem as you peeps. Cant beleive O2 replying non sense when complaining on their ContactUs(Email) section. I wish O2 listens to this forum, and take some action.
Anonymous
Posts: 0

bill...

same here, i've just sent an email too.
we shall see... :\
Anonymous
Posts: 0

how can i view my bill online??

If you can log into your o2 online account but cant view your bill, its because you arent using the correct username.
When you take out a contract with O2 you are automatically assigned a username, you need to log in with this username to view your bill. (The original username can now be changed to something more memorable)
You can register 1, 2 or 12 other accounts but you will never be able to view your billing details unless you use the original username.

It does inform you of this if you go to 'register' your details rather than 'sign in'.
Its is best to call customer services on 202 free to confirm the correct details

Smiley Very Happy
Anonymous
Posts: 0

how can i view my bill online??

I followed the link that o2 sent me in the online bill email.
i couldn't remember my user name so entered my mobile number and they told me my user name was the one i used after going through them texting me the code and all that.

stupid o2...