hi

[Anonymous]

can some1 help me please i have not paid my bill but will beable to in less than 2 weeks is there aaway i can stop my phone being restricted online?

[perksie]

No sorry, you would need to speak to CS and ask them.

Once disconnected it can be a pain getting it restored.

[jonsie]

Unfortunately not, you will have to ring customer service and make them aware of the situation.

They may be able to help you out as it can be quite messy once you have hed a bar put on the phone.

[perksie]

Snap!

[Anonymous]

thanks see i cant ring tho as i have hearing problems 

[perksie]

You could try Live chat, see the Contact us (not Ask Lucy) link at the bottom of the page.

[Anonymous]

its a bloody pain

[perksie]

Agreed I have tinnitus and that's bad enough, you have my sympathy.

[Anonymous]

just dont want cut off 😞

[Anonymous · Accepted solution]

As others have said the only option really is to try live chat but to be honest I cant see what they will be able to do but you never know they may be understanding please let us know how you get on?