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hello I contract to q2 and I have insurance and unfortunately I lost my phone. what should I do to q

Dani5
Level 1: Joiner
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hello I contract to q2 and I have insurance and unfortunately I lost my phone. what should I do to qualify for my insurance?
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MI5
Level 94: Supreme
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Report it immediately to O2 and ask them to help fill in the claim form at the same time.
https://community.o2.co.uk/t5/Other-Products-and-Services/Lost-or-Stolen-O2-Device-How-to-Report-it/...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 128140 Posts
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Registered:
Report it immediately to O2 and ask them to help fill in the claim form at the same time.
https://community.o2.co.uk/t5/Other-Products-and-Services/Lost-or-Stolen-O2-Device-How-to-Report-it/...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 4
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jonsie
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It has to be reported within 24 hours so don't delay. 

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calviin
Level 3: Thinker
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How did you get on is it sorted now?
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