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having difficulty transferring old number to O2

Gerald72
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Filled in forms, used chat, obtained PAC code now two days and no joy

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MI5
Level 94: Supreme
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Call customer service rather than use chat http://www.o2.co.uk/contactus
How to keep your number help here
https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Message 2 of 5
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MI5
Level 94: Supreme
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Registered:
Call customer service rather than use chat http://www.o2.co.uk/contactus
How to keep your number help here
https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 5
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skplatt
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Having same problem and after getting PAC number now told I need actual phone unlocking by O2 but can't get in touch

 

Message 3 of 5
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Cleoriff
Level 94: Supreme
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MI5
Level 94: Supreme
  • 143457 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Call 202 or use live chat to contact customer service http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 5
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