hard to get through

jsd1988 · ‎06-03-2024

trying to get through to a human seems to be impossible, i want to talk about a bar on my account, live chat wont help me and 2 hours on the phone yesterday, now im trying again so great being an 02 customer. Why is it so difficult?

MI5 · ‎06-03-2024

@jsd1988

Guide: How to find help & contact O2

Guide: O2 BARs

Some bars can be managed in your MyO2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎06-03-2024

Give a call 20 min and ring off and try again.

Some have tried that and got better results

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Oxonian · ‎07-03-2024

@jsd1988

Have you made any progress on this yet ? If you haven't, you could consider contacting O2 via social media ; it saves hanging around on the 'phone.

You can reach O2 on :-

Facebook : https://o2uk.co/O2CFB

X (previously known as Twitter) : https://o2uk.co/O2CTW

Instagram : https://o2uk.co/O2CIG

Full contact details for O2 are in Guide: How to find help & contact O2, a copy of which has already been provided to you by @MI5 above.

O2

hard to get through

Charged double for Monthly Bill

Phone blocked

Sim only renewal coming up

Calls and SMS temporarily unavailable

How do I cancel a order