hand set broken, can I get help from o2 or samsung.

[Anonymous]

Hi my samsung s3 handset dropped on the floor , screengot damaged.the  mobile is ringing but can, t pick up phone coz screen is completly gone.its just 10 months I bought this handset in 24 months contract from o2.i amcontactlessnow to call them.could anybody having problem like this suggest me plz.i would higly aapreciate for ur kind help.

[adamtemp64]

Unless it is insured you need to get it repaired at your own cost

[Bambino · Accepted solution]

If you have a spare phone you can put your sim in that while your S3 is being repaired. If the sim is not the right size you can get an adapter free from an O2 store.

[Anonymous]

Check home insurance or if your bank account offers accidental damage on a phone.

Try the manufacturer fur a quote or as a second choice O2 repairs or a stand alone phone shop although that may invalidate any remaining warranty.

Some cpw high street shops have authorised repair centres in them.

Last resort could be to sell the phone as a non working model and use the money to fund another purchase. Although you wouldn't get much for a damaged model TBH