google map navigation

[Piotr1]

Hi i have problem connect gps in my huawei phone. when i start the google map navigation after one minute gps disconnect

[O2Jennifer]

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@Piotr1 wrote:

Hi i have problem connect gps in my huawei phone. when i start the google map navigation after one minute gps disconnect

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@O2Kurt  can you shed any light on this issue?

[O2Kurt]

Not any easy fix this one I'm afraid, could well be a faulty device.

there's a few bits we can check first though.

1. First is software updates, make sure maps is uptodate by going play store, 3lines in corner my apps and games and then click update all.
2. software two , settings , system and updates , software update and check if there's an update there.
3. clear maps and Google play services, go in settings apps, apps again. click 3 dots and click show system services then go into maps from list the storage and clear data And cache. while in there go location and make sure thats on allow all the time.
4. the do same (not location bit) for Google play services.

if that all fails then its probably a faulty device and you'll have to unfortunately follow the returns policy.

hope this helps, sorry its a lot. 

kurt