cancel
Showing results for 
Search instead for 
Did you mean: 

going to a sim only deal

Northy272
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi, 

 

I decided to go with a sim only deal as it was much cheaper than my previous contract. I chose to keep my number and my sim, now my sim has been cut off? Any idea why?

Message 1 of 3
287 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 120597 Posts
  • 605 Topics
  • 18083 Solutions
Registered:

@Northy272 

Your old sim will turn off before the new sim comes online with your number transferred to it.

You should use your new sim card now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 3
284 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 120597 Posts
  • 605 Topics
  • 18083 Solutions
Registered:

@Northy272 

Your old sim will turn off before the new sim comes online with your number transferred to it.

You should use your new sim card now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 3
285 Views

EmilieT
Former Staff
  • 5427 Posts
  • 304 Topics
  • 65 Solutions
Registered:

Good morning @Northy272, how are you getting on with your SIM? Are you still having some issues or did it get sorted since you last posted? slight_smile

 

Welcome to the community!

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 3 of 3
195 Views