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Anonymous
Posts: 0

getting through to o2

Is it just me, or are there really no hman beings answering phones at 02?? I have been trying all day to get through and I am getting fed up!!!
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Posts: 27,019
Topics: 247
Solutions: 1,614
Registered: ‎29-07-2008

getting through to o2

The new iPhone has just been released and the world has gone a bit crazy.

I imagine CS is overwhelmed and you picked the worst day ever. Smiley Happy
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Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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Anonymous
Posts: 0

getting through to o2

Yeah if it can wait then hold off as CS will be in meltdown with the release of the new iPhone. Anything we can help with?
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Anonymous
Posts: 0

no reply

Ah! That would explain why I was told by a bodyless voice that they were busy because everyone was dealing with requests for their new iphone. And I cynically though it was an advertising gimmick!! I did eventually get through at 6>30 pm after another 12 minute wait; thank goodness for speakerphone!!
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Anonymous
Posts: 0

PS

PS, thanks so much, Carrie, for your offer of help. Just needed my new sim card activated on my old, possibly broken-beyond-repair phone,after losing my phone on a transatlantic flight yesterday. Now if you could provide me with a decent replacement phone for the new sim card...
Cheers.
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Posts: 72,649
Topics: 555
Solutions: 3,453
Registered: ‎04-01-2009

Re: PS

,after losing my phone on a transatlantic flight yesterday.


I see an insurance claim in my crystal ball Smiley Happy
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Anonymous
Posts: 0

insurance

if only I'd taken out that travel insurance or been covered on my house insurance, but alas, not!! Silly me!!