11-06-2020 08:07
Solved! Go to Solution.
11-06-2020 08:19 - edited 11-06-2020 08:21
11-06-2020 08:19 - edited 11-06-2020 08:21
In the Documents section of your MyO2 Download and View Bills/Payment history, @Rachh- you should find what you need there.
Another way is checking in your orders in your MyO2 http://www.o2.co.uk/myo2 or from any emails you had when you placed your order.
Good luck, sounds like a good offer!
11-06-2020 08:19 - edited 11-06-2020 08:21
11-06-2020 08:19 - edited 11-06-2020 08:21
In the Documents section of your MyO2 Download and View Bills/Payment history, @Rachh- you should find what you need there.
Another way is checking in your orders in your MyO2 http://www.o2.co.uk/myo2 or from any emails you had when you placed your order.
Good luck, sounds like a good offer!
11-06-2020 08:20
Go to your recent orders in your MyO2 and print it off as a PDF file. You can then attach it to your claim.
11-06-2020 19:33
11-06-2020 20:42
11-06-2020 20:42
03-08-2020 08:09
03-08-2020 08:09
03-08-2020 08:41
04-08-2020 06:13 - edited 04-08-2020 06:14
04-08-2020 06:13 - edited 04-08-2020 06:14
Thank you... I submitted my claim with a screenshot of my device plan as well as my order confirmation, and they're pushing back saying I also need the delivery note... Never easy, is it?!
04-08-2020 08:00
04-08-2020 08:00
I think Samsung need to have some consistency with the processing of these claims! You can see on this thread, no one was asked for a delivery note!
Veritas Numquam Perit
21-06-2021 07:26