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on 11-06-2020 08:07
Solved! Go to Solution.
Accepted Solutions
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11-06-2020 08:19 - edited 11-06-2020 08:21
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11-06-2020 08:19 - edited 11-06-2020 08:21
In the Documents section of your MyO2 Download and View Bills/Payment history, @Rachh- you should find what you need there.
Another way is checking in your orders in your MyO2 http://www.o2.co.uk/myo2 or from any emails you had when you placed your order.
Good luck, sounds like a good offer!
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11-06-2020 08:19 - edited 11-06-2020 08:21
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11-06-2020 08:19 - edited 11-06-2020 08:21
In the Documents section of your MyO2 Download and View Bills/Payment history, @Rachh- you should find what you need there.
Another way is checking in your orders in your MyO2 http://www.o2.co.uk/myo2 or from any emails you had when you placed your order.
Good luck, sounds like a good offer!
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on 11-06-2020 08:20
Go to your recent orders in your MyO2 and print it off as a PDF file. You can then attach it to your claim.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 11-06-2020 19:33
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on 11-06-2020 20:42
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on 11-06-2020 20:42

Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 03-08-2020 08:09
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on 03-08-2020 08:09
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on 03-08-2020 08:41
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04-08-2020 06:13 - edited 04-08-2020 06:14
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04-08-2020 06:13 - edited 04-08-2020 06:14
Thank you... I submitted my claim with a screenshot of my device plan as well as my order confirmation, and they're pushing back saying I also need the delivery note... Never easy, is it?!
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on 04-08-2020 08:00
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on 04-08-2020 08:00
I think Samsung need to have some consistency with the processing of these claims! You can see on this thread, no one was asked for a delivery note!
Veritas Numquam Perit
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on 21-06-2021 07:26

