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getting charged for mms to 000000000001234

Cyclopic
Level 1: Joiner
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I'm new to o2 and saw this on my first bill: 

08:09
000000000001234
Picture
£0.416

 

After I bit of investigation turns out I had sent a text to a contact using their email address rather than their mobile number. This triggered the charge. Lesson learnt!

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Cleoriff
Level 94: Supreme
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@Cyclopic wrote:

I'm new to o2 and saw this on my first bill: 

08:09
000000000001234
Picture
£0.416

 

After I bit of investigation turns out I had sent a text to a contact using their email address rather than their mobile number. This triggered the charge. Lesson learnt!


As you said @Cyclopic. A lesson learnt.  (they are now a total of 55p to send)

More about MMS here https://community.o2.co.uk/t5/How-to-Guides/Accidental-MMS-Sending-and-How-to-Avoid-it/ba-p/1014132

Welcome to the forum by the way Welcome

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker

View solution in original post

2 REPLIES 2

Cleoriff
Level 94: Supreme
  • 102061 Posts
  • 777 Topics
  • 4563 Solutions
Registered:

@Cyclopic wrote:

I'm new to o2 and saw this on my first bill: 

08:09
000000000001234
Picture
£0.416

 

After I bit of investigation turns out I had sent a text to a contact using their email address rather than their mobile number. This triggered the charge. Lesson learnt!


As you said @Cyclopic. A lesson learnt.  (they are now a total of 55p to send)

More about MMS here https://community.o2.co.uk/t5/How-to-Guides/Accidental-MMS-Sending-and-How-to-Avoid-it/ba-p/1014132

Welcome to the forum by the way Welcome

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker

View solution in original post

MI5
Level 94: Supreme
  • 117777 Posts
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Yes it will do that.
Also helps to turn off subject line in iMessage settings.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)