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declan1
Level 1: Joiner
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Hi guys i am eligable for an upgrade but still have £88 device plan left, is there an option to add this the my new upgrade please?

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O2EmmaLouise
O2 Support
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Hi @declan1,

 

Unfortunately, there isn't any way to do that. The device is under a consumer credit plan which will need paying off before upgrading. 

 

You can look at recycling your old phone towards the cost if it's worth anything. Find out more here https://www.o2recycle.co.uk.

 

 

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O2EmmaLouise
O2 Support
O2 Support
  • 254 Posts
  • 0 Topics
  • 28 Solutions
Registered:

Hi @declan1,

 

Unfortunately, there isn't any way to do that. The device is under a consumer credit plan which will need paying off before upgrading. 

 

You can look at recycling your old phone towards the cost if it's worth anything. Find out more here https://www.o2recycle.co.uk.

 

 

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