free screen replacement

[asiunia2517]

Hi ive had my samsung galaxy s10 for a year. Just broke my screen. How to i go about getting it replaced for free?

[Cleoriff · Accepted solution]

@asiunia2517 

Have you got insurance? You won't get it replaced free otherwise.

O2's returns/repair policy here. https://www.o2.co.uk/help/phones-sims-and-devices/our-faults-and-repairs-policy 

[asiunia2517]

Ive read somewhere that with some contracts you get free screen replacement. Isnt taht true?

[MI5]

It won't be free even with insurance @asiunia2517 as all policies have an excess to pay.

[asiunia2517]

Id be ok with excess. just dont want to pay out loads haha

[MI5]

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@asiunia2517 wrote:

Ive read somewhere that with some contracts you get free screen replacement. Isnt taht true?

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It was an offer a few years ago but no longer current.

You will have a bolt on for free screen replacement if it's applicable to you.