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Anonymous
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free phone

i was on a sim contract then i changed to  pay n go , i then had a phone call offering a deal to switch back to a sim only contract , part of the offer was after 6 months i would get a free phone either a discontinued or referbished phone , now after 8 months o2 to are not honouring the deal , as anyone else been offered this deal

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Anonymous
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Re: free phone

[ Edited ]

I've heard of people taking ip a sim only deal under the premise that after 6 months they could be offered a desk with handset. I think the initial 6 month period is to see if the person is a secure chance to offer a subsidised handset.

If you don't have a contact name or any paperwork to substantiate your claim then I'm afraid your not going to get any resolution.

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Anonymous
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Re: free phone

Are you taliking about the deal where you could upgrade to the iPhone 5