fraudulent charges

[disgraceful]

hello...i have found out that charges on my phone are not my own.i contacted o2 and they would not block the transactions or remove them.

anyone have a good solution that saves being wrongly charged.

thanks

[TallTrees]

Hello @disgraceful
Welcome to the o2 community forum.
Are these charges scam?

[jonsie · Accepted solution]

Lord of advice on this on these links

Guide: Have you fallen for or been conned into a premium rate scam? What to do next

www.payforitsucks.com

[jonsie]

Not fraudulent as such but a definite scam I'm afraid. 

[Payforit_Sucks]

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@disgraceful wrote:

hello...i have found out that charges on my phone are not my own.i contacted o2 and they would not block the transactions or remove them.

anyone have a good solution that saves being wrongly charged.

thanks

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@disgracefulThis sounds like it could be Payforit fraud. What reason have O2 given you for not allowing you to dispute the charges? Have they said that they were "3rd Party Charges"? Are they Payforit charges?

Without more information it is difficult to advise, but to avoid Payforit fraud, ask O2 to put a "charge to bill" bar on your account.