on 02-04-2020 17:04 - last edited on 02-04-2020 17:59 by DanielPA
hi
please can anyone advise - i have received a text claiming to be from 02 - but showing the number +447384263768
the message says that " we were unable to process your latest bill. In order to avoid fee, update your payment information via [mod edit: removed to ensure safety]
i know my bank account is in credit and there have never been any issues before.
I tried calling 02 but due the the situation they were unable to answer.
i tried sending the text to the number on the website and it failed.
i have not clicked on the link.
Has anyone else had this ???
Any info greatly receieved
Thank you
Michele
on 02-04-2020 17:12
It's a well known scam.
Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/