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fraud text - possibly

Michele2
Level 1: Joiner
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hi 

 

please can anyone advise - i have received a text claiming to be from 02 - but showing the number +447384263768

the message says that " we were unable to process your latest bill. In order to avoid fee, update your payment information via [mod edit: removed to ensure safety]

 

i know my bank account is in credit and there have never been any issues before.

 

I tried calling 02 but due the the situation they were unable to answer. 

 

 i tried sending the text to the number on the website and it failed.

 

i have not clicked on the link.

 

Has anyone else had this ???

 

Any info greatly receieved

 

Thank you 

 

Michele 

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jonsie
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