why is it difficult for o2 to get in touch by email if it cannot reach me by phone after i reported that dpd texted me i received a phone in aberdeen when i didn’t get it in essex tilbury where i reside with my account showing 3 years contracts and roughly £1500 debt on my account for what i did not approve or receive in phone whilst i am on the phone for about 90 minutes so far as i type this without anyone not picking up which support the idea o2 and his staff are dubious?