financial problems

[Gajda]

hello unfortunately I am not able to pay the bill now because I am a month out of work and currently without funds I would like to freeze my bill for 2 weeks all the time I am looking for a new job but everyone is trying with transport please help

[O2Kurt]

sorry to hear that .

To pay bills, ask for payment extensions etc, you need to contact the Payment Management Team.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

kurt

[Cleoriff]

@Gajda 

If you can't get through on the numbers above then try the other numbers in this guide.

Use any or all of them. Press any option even fraud.

Guide: Coronavirus Community Help and Support