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Level 1: Joiner
Posts: 3
Registered: ‎24-08-2018
Accepted Solution

final settlement figure

I am trying to get a final settlement figure from o2 but am struggling to do this - how can I find this out please?

Posts: 117,727
Topics: 577
Solutions: 16,563
Registered: ‎04-04-2012

Re: final settlement figure

It will tell you in your MyO2 http://www.o2.co.uk/myo2 or call customer service on 202.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 3
Registered: ‎24-08-2018

Re: final settlement figure

Sorry I just cannot find it in 02 I’ve looked everywhere !!
Posts: 117,727
Topics: 577
Solutions: 16,563
Registered: ‎04-04-2012

Re: final settlement figure

It's the amount left to pay on your device plan for refresh contracts or the amount to pay to upgrade on standard contracts.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: final settlement figure

Welcome to the forum @AlisonW!

 

Did you find the number you were after since you last posted? Please let us know if you're all sorted, or need any further help slight smile

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Level 1: Joiner
Posts: 3
Registered: ‎24-08-2018

Re: final settlement figure

Thanks I went into the o2 shop for assistance