Re: family discount

tycam49 · ‎05-06-2020

only one of my family discounts appear to be added? why is this?

MI5 · ‎05-06-2020

How to add accounts here https://www.o2.co.uk/family-plan

If more help needed, call customer service Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

tycam49 · ‎05-06-2020

thanks for this but i added them when I first got the contracts in September only one of them appear to have been added.

MI5 · ‎05-06-2020

@tycam49

Too late for you to try now.

You'll have to call customer service.

But, if you only have 2 contracts, you'll only get one discount.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

tycam49 · ‎05-06-2020

Thats the thing I have 4.

MI5 · ‎05-06-2020

Ok @tycam49

Definitely call O2 to see why then mate.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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