family bolt on

[flower1]

hi  i paid £7.65 foor faily bolt on to be told it takes 24hrs  then got told it will take 48hrs that is ,58 pm tonight it is now 20.28pm  now i am being told i have to wait another 28 hrs that is 72 hours ive had to wait this is digusting im fed up 

[MI5]

I understand it is frustrating but only CS can help you unfortunately, sorry.

[flower1]

thanx for replying mi5

[MI5]

Sorry I can't be more help 😞

[Anonymous]

Don't worry I'm nearly on two weeks to get it sorted

[Cleoriff]

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@Anonymous wrote:
Don't worry I'm nearly on two weeks to get it sorted

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Crikey! I hope it gets sorted soon then @Anonymous 

[Anonymous]

Sorry to hear this @flower1 , please give customer service a call to see if they can fix it. 

Have you seen many people having this issue? @MI5 

[MI5]

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@Anonymous wrote:

Sorry to hear this @flower1 , please give customer service a call to see if they can fix it. 

Have you seen many people having this issue? @MI5 

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Marina, it has been reported on and off for a long time on here that it either isn't working, can't be added or numbers can't be changed - It's not an epidemic but it does crop up fairly often, for some reason.....

[jonsie]

A while ago they amende the link which seemed to work for a while but it must be getting on for 2 years now that people have had to call customer service.

[Cleoriff]

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@jonsie wrote:

A while ago they amende the link which seemed to work for a while but it must be getting on for 2 years now that people have had to call customer service.

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I haven't got  this myself but as we know there have been a few problems with this recently. Perhaps if it is 2 years on.....it needs a thorough overhaul...?