Solved: Re: fPrinting a bill

Peacocklady · ‎09-12-2018

~Why is it such a problem to print off the monthly airtime bill? I have requested a paper copy at £1 a time but that has not showed up either!

MI5 · ‎09-12-2018

@Peacocklady

You can print them yourself

https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎09-12-2018

@Peacocklady

You can print them yourself

https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

pgn · ‎09-12-2018

If you use Chrome on a Windows PC to access your bill for printing (the View and Download Bill History" link), you may find it works better if you set Chrome up to auto-delete cookies from O2 and the O2 billing sites each time you exit Chrome. I have a post here, @Peacocklady, that should help with this aspect of bill printing.

Also "sign in" to MyO2 website first - signing into the forum first confounds things...

Good luck.

Links to O2 Social Media Team here

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