Solved: esim

Emma94 · ‎03-10-2023

hi

im looking to transfer my sim to a esim so i dont have to carry 2 phones is this possible

MI5 · ‎03-10-2023

Pop into your local O2 store for the quickest way to swap to an esim.

Take photo ID with you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎03-10-2023

@Emma94

Pop into your local O2 store for the quickest way to swap to an esim.

Take photo ID with you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎03-10-2023

@Emma94

Yes, you will need to contact o2 to get an esim, your best bet is to pop to an o2 shop with photo ID, and they can sort this for you.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎03-10-2023

Yep 🙄

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Oxonian · ‎03-10-2023

@Emma94

Have you checked that you have not got a dual SIM 'phone ?

That's a handset that will take two physical SIMs.

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