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Emma94
Level 1: Joiner
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hi 

 

im looking to transfer my sim to a esim so i dont have to carry 2 phones is this possible 

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MI5
Level 94: Supreme
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@Emma94 

Pop into your local O2 store for the quickest way to swap to an esim.

Take photo ID with you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 153220 Posts
  • 653 Topics
  • 29245 Solutions
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@Emma94 

Pop into your local O2 store for the quickest way to swap to an esim.

Take photo ID with you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
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madasaf1sh
Level 78: King of Kings
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@Emma94 

 

Yes, you will need to contact o2 to get an esim, your best bet is to pop to an o2 shop with photo ID, and they can sort this for you. 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 3 of 5
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MI5
Level 94: Supreme
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Yep 🙄

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Oxonian
Level 39: Midshipman
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@Emma94 

Have you checked that you have not got a dual SIM 'phone ?

That's a handset that will take two physical SIMs.  

Message 5 of 5
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