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end of contract

sarah37
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my contract ends next month but i dont want to upgrade, can i roll on with this contract? if so will i pay less as i will have paid for my handset?

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Cleoriff
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Thanks for that @EmilieT So a 12 month sim only is allowed and a 30 day sim only isn't.

Much clearer now...

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jonsie
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MI5
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So you can’t upgrade a 12 month simo unless 3 months have passed even if coming off refresh?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Message 13 of 16
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EmilieT
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@MI5 That's correct! If a customer takes a 12 months SIM only they can upgrade after month 3, no matter what calling plan or contract they where on previously as long as they’re out of contract slight_smile

 

@Cleoriff If the customer takes a 30 day contract they can upgrade any time after the 30 days is up. I hope all these details help but if there's anything that's still a little hazy do let me know here or via PM smiling

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Message 14 of 16
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Cleoriff
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@EmilieT wrote:

 

 

@Cleoriff If the customer takes a 30 day contract they can upgrade any time after the 30 days is up. I hope all these details help but if there's anything that's still a little hazy do let me know here or via PM smiling


Thanks @EmilieT I have got it now. So the 30 days sim only fares better re upgrades than the 12 month sim only (where you have to wait for 3 months)...

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MI5
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Yes but is more expensive for lesser allowances.
It depends if you want to wait 3 months to upgrade I guess?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Message 16 of 16
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