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end of contract

Anonymous
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how much will i pay when my 24 month contract runs out on 20 December, will I pay less as the phone is then paid for?

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MI5
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It won't be refresh if it runs out this year so you will have to call CS on 202 to drop to a sim only tariff if you wish to keep your current phone and pay less each month.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Message 8 of 16
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Anonymous
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Hi

Yes.

So your on the Refresh Tariff.

You can when this is handset plan is paid up upgrade again, stay paying the airtime part , move to a sim only or cancel with no fee.

You can check most things about your tariff and contract in your myo2 or call Cust service on 202.
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Anonymous
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Would depend on what type of contract you are on (is it a refresh tariff etc?)

 

When you come to the end of a normal contract O2 will keep taking the usual amount from you until you upgrade handset, or sign up for a sim only deal.

 

Not sure with refresh as I'm not currently on it.

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Anonymous
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you pay exactly the same.

 

essentially its a minimum 24 month contract so as its coming to an end it will continue unless you upgrade or provide a 30 day cancellation

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Anonymous
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Perhaps this official O2 link will help too. 😄

http://www.o2.co.uk/refresh
Message 5 of 16
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Cleoriff
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I thought when your contract was up you went on a 30 day rolling contract? It was up to you to change then to whatever suits you the best?....

Veritas Numquam Perit

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Bambino
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Yes, that's correct @Cleoriff If you do nothing, it becomes a 30 day rolling contract. Your tariff stays as it was until you decide what you want to do.

I DO NOT WORK FOR O2



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MI5
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It won't be refresh if it runs out this year so you will have to call CS on 202 to drop to a sim only tariff if you wish to keep your current phone and pay less each month.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 16
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Cleoriff
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@MI5 wrote:
It won't be refresh if it runs out this year.......

Sorry...could you clarify that part @MI5 

Veritas Numquam Perit

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Bambino
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@Cleoriff wrote:

@MI5 wrote:
It won't be refresh if it runs out this year.......

Sorry...could you clarify that part @MI5 


Refresh contracts weren't around 24 months ago.

I DO NOT WORK FOR O2



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Message 10 of 16
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