This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

emails

Richard25
Level 1: Joiner
  • 2 Posts
  • 2 Topics
  • 0 Solutions
Registered:

on ‎20-09-2023 16:00

on ‎20-09-2023 16:00

I am receiving emails and text messages from you regarding an order I haven't made.  Something about out of bundle charges

Message 1 of 3
267 Views
0 Kudos
2 REPLIES 2

jonsie
Level 94: Supreme
  • 93403 Posts
  • 610 Topics
  • 6991 Solutions
Registered:

on ‎20-09-2023 16:03

on ‎20-09-2023 16:03

These are automatically sent out when you are moved to the new billing system and your payments are aligned to Virginmedia

Nothing to worry about

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 2 of 3
263 Views
0 Kudos

MI5
Level 94: Supreme
  • 147406 Posts
  • 637 Topics
  • 28316 Solutions
Registered:

on ‎20-09-2023 16:03

on ‎20-09-2023 16:03

@Richard25 

It's O2 aligning your O2 bill to be the same as you paid Virgin before the transfer.

Nothing to worry about.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
263 Views
0 Kudos
Related Content
Top Kudoed Authors
View All
Top