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What
Level 1: Joiner
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I just want the email address for 02. So I can terminate my contract in January. I don’t want Gurus or phone calls or anyone trying to get me to stay or asking why I want to leave.
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Cleoriff
Level 94: Supreme
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Hi @What 

How to cancel here Guide: Cancelling Your Contract 

There is NO email address for cancellation. You just have to follow the advice in the guide, Ive linked to. If you want your PAC to move to another network, then follow this advice Guide: How to get your PAC [June 2021 Update] 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
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Hi @What 

How to cancel here Guide: Cancelling Your Contract 

There is NO email address for cancellation. You just have to follow the advice in the guide, Ive linked to. If you want your PAC to move to another network, then follow this advice Guide: How to get your PAC [June 2021 Update] 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
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gmarkj
Level 66: Unequalled
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If you don't want to talk to someone then your best option would be to write a letter to them...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Cleoriff
Level 94: Supreme
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Good idea @gmarkj 

The address to write to is in the cancellation guide in my first post thumbsup

Veritas Numquam Perit

Girl in a jacket
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