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early termination

ad8
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:

how can i  pay the early termination fee.

it is a nightmere. on the line for 38min  connected 2x here and ther all security questions just give up.now second time 18 min waiting to be connected. 

when I left chat said it will be with the last bill.

no not even chat come up .

I dont want a debt collection agent come here, and ruin my credtit score because I cannot pay £33.12. I cannot pay because I dont know how where to turn.

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Enlli
Level 67: Unsung hero
  • 7925 Posts
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Registered:

Generally, early termination fees are included in your final bill and taken by Direct Debit.

If not them you will need to speak to Payment Management  Use the 0800 number

You can reach the Payment Management team on 0800 902 0217. 

 

The opening times are:

 

Monday to Friday – 8am to 8pm

 

Saturday – 8am to 6pm

 

Sunday – 9am to 6pm

 

Or Message them

 

Facebook (https://o2uk.co/O2CFB)  

X (Twitter) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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