Re: eSim?

MissCharli · ‎06-05-2020

I have my pay monthly mobile phone with o2 and recently ordered a new iPad Pro too.

i have received the iPad but no details about the sim. I assume this may be a new eSim but I have no details regarding it.

Any ideas?

MI5 · ‎06-05-2020

@MissCharli

If it's an esim that's not activated you'll need to call customer service Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

MissCharli · ‎06-05-2020

Thanks for your speedy reply. I have tried to contact Customer Services regarding this but cannot get past the phone menus without being told "bye!"

MI5 · ‎06-05-2020

Choose upgrades.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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