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eSIM when placing an order

a_ukboy
Level 1: Joiner
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Hi, I’ve placed an order for a sim only plan and chose eSIM, I’ve been shown my new o2 phone number but what I want to know is how quickly do you get the eSIM? I thought it would be instant.. but no

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MI5
Level 94: Supreme
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@a_ukboy 

It's available in your MyO2 if you have access.

If not, wait for the code to arrive in the post or go in store with photo ID to get one.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 147642 Posts
  • 639 Topics
  • 28345 Solutions
Registered:

@a_ukboy 

It's available in your MyO2 if you have access.

If not, wait for the code to arrive in the post or go in store with photo ID to get one.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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