eSIM transferring from Vodafone to 02

[Dan_123]

Hello, 

I signed up to 02 2 days ago on a sim only plan, from Vodafone. I clicked eSIM as the option id like but now my network has stopped and I can’t seem to work out how to activate it. It means I have no network or internet 

[Dan_123]

Everytime I try to log into my02, it says it will text me a code to get in. But with no network I haven’t received the message 

[madasaf1sh]

@Dan_123 

You will need to ring customer services on 0344 809 0202 from another phone this morning, and they should be able to get you sorted out 

All the other contact info for o2 can be found here Guide: How to find help & contact O2