Solved: Re: dongle

Anonymous · ‎03-07-2017

hi my name is Caitlyn Taylor im having a problem with my o2 dongle which is pay as you go and will not let me top it up £10 and i thought it was my bank card but i rang them 5 times and there is nothing wrong with that so it must be the dongle not letting me buy credit so can u help me i have an amount with o2 and i spoke to someone on the phone but didnt help me and was rude can you help me top up my dongle

Your Sincerly, Caitlyn Taylor

MI5 · ‎03-07-2017

You could try a voucher from your local shop.
Other ways to pay here
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill-or-Ways-to-pay-guidelines...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Anonymous · ‎03-07-2017

@Anonymous You will have to call customer service again as this is not o2 you are talking to. We are all customers like you

MI5 · ‎03-07-2017

You could try a voucher from your local shop.
Other ways to pay here
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill-or-Ways-to-pay-guidelines...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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