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do not want to exceed monthly allowances

steve641
Level 1: Joiner
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hi I failed to fix this with the chat line yesterday.

how can I cap the data download and stop any none tariff calls so I do not exceed my allowance as I cannot afford to do that ?

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jonsie
Level 94: Supreme
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You can't exceed data as it stops once you have reached your allowance.

As for calls they cannot be capped and you need to keep a constant check in My O2.

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Anonymous
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unfortunately you cannot automatically stop your handset exceeding your allowance.

 

for data, download an app such as My Data Manager to monitor your data consumption. You can set it up to alert you when your approaching your limit.

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jonsie
Level 94: Supreme
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You can't exceed data as it stops once you have reached your allowance.

As for calls they cannot be capped and you need to keep a constant check in My O2.

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MI5
Level 94: Supreme
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You can ask for a premium rate call bar on your account which will stop the most expensive calls from being made.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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