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do i%20need%20to%20switch%20sim

Pippa
Level 1: Joiner
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I have just changed to a sim only deal staying with 02. One of their emails says my 'parcel' will be delivered by royal mail. My account says the switch has taken place...do I need to switch sims or continue with the one I have ?

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MI5
Level 94: Supreme
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@Pippa 

Just continue to use your old sim.

The new sim is if you can get 5g and have a 5g phone.

If so, just do a sim swap Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 120647 Posts
  • 605 Topics
  • 18148 Solutions
Registered:

@Pippa 

Just continue to use your old sim.

The new sim is if you can get 5g and have a 5g phone.

If so, just do a sim swap Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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