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disney+

Durry
Level 1: Joiner
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Can't get hold of 02 at all. I got the Disney+ free for 3 months and successfully used the activation code. I have an account now with Disney+ but I cannot access it still. I have emailed as I was advised before but nothing back. I just want to speak to someone but everything just goes back to online questions. I want to get it resolved or I will forget about it and then they will start charging me.  Any ideas?

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Cleoriff
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@Durry 

I'll ask one of our account advisors to help here, as you appear to have done everything required. @O2Lisa  are you able to help @Durry ?

Veritas Numquam Perit

Girl in a jacket
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O2Lisa
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Morning, thanks for the tag @Cleoriff smiling

I'll message you privately @Durry so we can get this looked in to for you

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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Girl in a jacket
Message 3 of 7
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Durry
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Thank you very much

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Cleoriff
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Thanks @O2Lisa thumbsup

Veritas Numquam Perit

Girl in a jacket
Message 5 of 7
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O2Lisa
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You're both very welcome @Cleoriff@Durry smiling

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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Girl in a jacket
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Durry
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Thank you very much
Message 7 of 7
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