on 28-02-2021 15:16
I upgraded my phone yesterday and it asked me to readd Disney+ as an extra. Today I have had my confirmation that the old extra of Disney+ has been cancelled and the new one from the upgrade ready to go. I have gone onto Disney+ to activate. Firstly 02 is still showing as it needs to activate even though I've already done this - I am hoping this is just lagging. However my main question is that currently on Disney+, it is showing that I have 2 subscriptions open via 02 and the only way to manage this is via 02. If I click on this option on either of them, it takes me to the billing page which tells me what I owe this month and my device plan. Do I assume that once this month is over, it will all sort itself out?!
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on 28-02-2021 15:47
There is a 28 day lag (the selection and activation period).
Once 28 days have passed, it will just show one subscription and stop asking you to activate.
on 28-02-2021 15:47
There is a 28 day lag (the selection and activation period).
Once 28 days have passed, it will just show one subscription and stop asking you to activate.