direct debit

[steveshyboy1]

I need a contact Email address it appears i have an overdue account you have locked my line Am working overseas now with no telephone !!!!!

So O2 tell me how a contact you to discuss my account which has been paid by direct debit since I have had a mobile telehone 40 years plus 

[steveshyboy1]

this service is not acceptable to a very loyal customer 

[Cleoriff]

@steveshyboy1 

There's no email address for O2. You need to contact Payment management by borrowing a phone.

You can reach the Payment Management team on 0800 902 0217 or 0800 032 5302

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am

You can use Skype to call Guide: A Guide to Skype 

PLEASE NOTE: 63 days is the maximum time allowed by O2 to be abroad.

Anything longer than that is not holiday.

Guide: Roaming MegaGuide 

[Enlli]

You can download and use Skype to ring the 0800 numbers free.

Guide: A Guide to Skype