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Level 1: Joiner
Posts: 1
Registered: ‎22-01-2018
Accepted Solution

direct debit

I would like to set up a direct debit on my account


Posts: 108,860
Topics: 561
Solutions: 14,414
Registered: ‎04-04-2012

Re: direct debit

[ Edited ]

Easiest way is to call customer service http://www.o2.co.uk/contactus

There's a form here too you can fill in http://static.o2.co.uk/assets2/pdf/O2_DirectDebitMandate.pdf

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Registered: ‎14-01-2013

Re: direct debit

[ Edited ]

@mcradiant. This should have been set up automatically when you took out your contract. Did you opt out of paying via this route?

i.e.*Direct debit
This is the method which is part of O2 terms and conditions when you take out a contract phone and is certainly most convenient way to pay your monthly bill. Account details are given at start of contract and O2 automatically set up direct debit. Paying via direct debit ensures your bill is paid on time. O2 will email the customer the day after the bill is produced. You can check your bill via My O2


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Posts: 0

Re: direct debit

@mcradiant This is not o2 you are talking too. Please follow the instructions given above