direct debit payment

steven2 · ‎05-02-2020

can you take a direct debit payment from another bank account with a different name.

MI5 · ‎05-02-2020

Yes, your bill can be paid from any account based in the UK.

You can change the bank details yourself in your MyO2 http://www.o2.co.uk/myo2

Just go to "Manage my details"

or call customer service on 202 from your o2 phone Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎12-02-2020

Welcome to the community @steven2! You should be fine if you follow the above advice but if you have any issues changing your direct debit details then let us know.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

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