custom-community-header-logo.text

Thisispants · ‎11-09-2023

I am VERY frustrated! Where can I change my bank details? The forum is rubbish - my page looks nothing like what has been posted and there is NO drop down menu!!!!

madasaf1sh · ‎11-09-2023

@Thisispants

This forum is a customer to customer forum, and not o2 customer services.

You need to ring Customer Services, if you cant find the option, they can be contacted on 0800 902 0217 and the Payment Management Team can help you..

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Thisispants · ‎11-09-2023

Thank you for providing a number. I was going round and round in circles from the 'contact us' tabs (which did not offer this number). Will give it a go...

Enlli · ‎11-09-2023

If you are on the new system it's Under Manage Cards for Payments (not obvious that it includes Direct Debit)

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

custom-community-header-logo.text

direct debit bank details

Number not transferred to new sim

Can’t pay my bill

bolt on

new esim barcode

spend cap