device plan

Brhys27 · ‎26-05-2020

My device plan was taken out of my bank account but in MyO2 its showing has unpaid. I tried calling 202 but was repeatedly hung up on by the automated system. Has anyone had this before?

Cleoriff · ‎26-05-2020

@Brhys27

Your My O2 may update over the next couple of days with it being BH etc.

If you want to contact O2 then all numbers are in this guide

Guide: Coronavirus Community Help and Support

Veritas Numquam Perit

Martin-O2 · ‎29-05-2020

Hey @Brhys27 has your My O2 updated now or is it still showing as unpaid?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

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device plan

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