cancel
Showing results for 
Search instead for 
Did you mean: 

deposit recovery

Liviu
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
deposit recovery
Message 1 of 5
429 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 144643 Posts
  • 634 Topics
  • 27730 Solutions
Registered:

@Liviu 

Call customer service to request it transferred back to your bank account Guide: Coronavirus Community Help and Support 

The best number to get through seems to be
0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 3 of 5
418 Views
4 REPLIES 4

Cleoriff
Level 94: Supreme
  • 123082 Posts
  • 826 Topics
  • 7472 Solutions
Registered:

Hi @Liviu 

You will get your deposit back after 3 months and on your 4th bill.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 5
425 Views

MI5
Level 94: Supreme
  • 144643 Posts
  • 634 Topics
  • 27730 Solutions
Registered:

@Liviu 

Call customer service to request it transferred back to your bank account Guide: Coronavirus Community Help and Support 

The best number to get through seems to be
0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 5
419 Views

Liviu
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
After the 4 months of billing, now what phone number should I call to recover the deposit?
Message 4 of 5
378 Views

Cleoriff
Level 94: Supreme
  • 123082 Posts
  • 826 Topics
  • 7472 Solutions
Registered:

@Liviu 

Try 0800 587 4005. Or any of the others in this guide Guide: Coronavirus Community Help and Support

Edited to add, as given above by @MI5 

Veritas Numquam Perit

Girl in a jacket
Message 5 of 5
373 Views