This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

default in my creditscore account

Go to solution
Anonymous
Not applicable

on ‎02-11-2016 16:29

on ‎02-11-2016 16:29

Can you pelase look into this item as I have looked into checkmyfile credit scoring account and I have o2 listing me as unpaided amount when I left 53 courtfield Avenue.

I am very surprised in this amount of £56.00 can you please advise what is this as the final payment was paid in full and a nil balance was shown in my statement, because of this comment made I cannot get any finance and this is not good -can you please amend my crdit rating score or call me back urgently.

 

thank you

 

Regards,

Dee Bikram

Message 1 of 3
947 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

on ‎02-11-2016 16:33

on ‎02-11-2016 16:33

Only customer services can help you we are all customers here http://www.o2.co.uk/contactus

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

View solution in original post

Message 2 of 3
942 Views
0 Kudos
2 REPLIES 2

Go to solution
adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

on ‎02-11-2016 16:33

on ‎02-11-2016 16:33

Only customer services can help you we are all customers here http://www.o2.co.uk/contactus

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 2 of 3
943 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to adamtemp64
  • 144376 Posts
  • 634 Topics
  • 27677 Solutions
Registered:

‎02-11-2016 18:21 - edited ‎02-11-2016 18:23

‎02-11-2016 18:21 - edited ‎02-11-2016 18:23

You need to contact credit referrals who will correct it IF it was a mistake:
Telefónica O2 UK Limited
Credit File Referrals (Uk)
Finance and Professional Services
Suite P, Arlington Business Centre LS11 0NE
f +44 (0)113 202 5865

CreditFileReferrals@o2.com

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 3
915 Views
0 Kudos
Top Kudoed Authors
View All
Top